According to the survey results, 94.9% of the enterprises having 10 or more employees used the Internet in 2020. Across all size classes, it was 94.2% for the enterprises with 10-49 employees, 97.8% for 50-249 employees and 99.4% for 250 and more employees.

92.5% of enterprises used fixed broadband connection

In 2020, 92.5% of enterprises used fixed broadband connection to access the Internet. Considering the maximum contracted download speed of enterprises with fixed broadband Internet access, it was determined that 10.0% of enterprises used Internet connection with below 10 Mbit/s, 61.9% of enterprises used with 10-99 Mbit/s and 28.1% of enterprises used with at least 100 Mbit/s.

Fixed broadband connection usage and maximum contracted download speed, 2014-2020

53.7% of enterprises had their own website

53.7% of the enterprises having 10 or more employees had their own website in 2020. The proportion was 2.2 points higher than previous year. The highest website ownership proportion was 89.2% in enterprises with 250 or more employees. It was followed by the enterprises with 50-249 employees with 74.1% and the enterprises with 10-49 persons employees with 49.2%.

Most preferred e-sales platform of enterprises was their own website or mobile application

In 2019, the enterprises having 10 or more employees engaged in e-commerce were mostly preferred their own website or mobile application as a platform for e-sales with 77.1%. 55.7% of them made sales through online stores and marketplaces where different enterprises could sell.

40.8% of the enterprises with 250 or more employees used cloud computing services

14.1% of the enterprises having 10 or more employees reported that they used cloud computing services in 2020. This proportion was 10.1% in 2018. The proportion of using cloud computing services for the enterprises having 250 or more employees was 40.8%. This proportion was followed by 22.2% for the enterprises with 50-249 employees and 11.9% for the enterprises with 10-49 employees.

Proportion of cloud computing services usage, 2018, 2020

3.1% of enterprises used 3D printing

3.1% of the enterprises having 10 or more employees stated that they used their own 3D printers or 3D printers provided by other enterprises in 2019. When the enterprises using 3D printers by size group are examined; it was calculated that 2.7% of enterprises with 10-49 employees, 4.0% of enterprises with 50-249 employees and 9.1% of enterprises with 250 or more employees used 3D printing.

The proportion of 3D printing usage, 2017, 2019

Proportion of the enterprises using robot technology was 5.1%

5.1% of the enterprises having 10 or more employees stated that they used industrial robots or service robots in 2020. When the proportion of robot technology usage is examined by size groups; it was observed that 3.9% of the enterprises with 10-49 employees, 9.4% of the enterprises with 50-249 employees and 19.6% of the enterprises with 250 or more employees used robot technology.

The proportion of enterprises using robotics, 2018, 2020

The next release on this subject will be on August, 2021.

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EXPLANATIONS
The statistical tables those are not published in press releases’ enclosure can be accessed via“http://www.turkstat.gov.tr/PreTablo.do?alt_id=1048”.