Information and Communication Technology (ICT) Usage Survey on Households and Individuals, 2020 in Turkey
Internet usage of individuals aged 16-74 was 79.0% in 2020. This proportion was 75.3% in the previous year. When internet usage proportion is analysed by sex; it was observed that this proportion was 84.7% for males and 73.3% for females.
Proportion of households with Internet access has reached 90.7%
It was observed that 90.7% of the households had access to the Internet from home. This proportion was 88.3% in the previous year.
Basic household ICT usage indicators, 2009-2020
89.9% of households had broadband Internet connection
The proportion of households that access the Internet with broadband connection was 89.9% in 2020. In terms of broadband connection types, while 50.8% of households used fixed broadband connection (ADSL, cable, optic fibre, etc.), 86.9% of households used mobile broadband connection to access the Internet. The proportion of households with broadband internet access was 87.9% in the previous year.
The proportion of using e-government services was 51.5%
The proportion of individuals using the Internet in the twelve-month period between April 2019 and March 2020 for interaction with public authorities and activities for personal purposes was 51.5% among individuals aged 16-74. This proportion was 51.2% in the same period of the previous year. Among the purposes of using e-government services, obtaining information from websites ranked first with 48.7%.
The proportion of ordering or purchasing products online was 36.5%
The proportion of individuals aged 16-74 who ordered or purchased goods or services for personal use over the Internet was 36.5% in the twelve-month period covering April 2019 and March 2020. This proportion was observed as 34.1% in the same period of the previous year.
The proportion of ordering or purchasing goods or services over the Internet by sex was 40.2% for males and 32.7% for females. This proportion was observed as 38.3% and 29.9%, respectively, in the same period of the previous year.
Clothes, shoes or accessories were purchased with 60.9% at most
60.9% of individuals who ordered or purchased goods or services online purchased clothes, shoes or accessories. This was followed by printed books, magazines or newspapers with 26.1%, deliveries from restaurants, fast-food chains, catering service with 22.5%, cosmetics, beauty or wellness products with 21.1%, cleaning products or personal hygiene products with 17.6%. materials and furniture, home accessories or gardening products with 17.0%.
Most ordered or purchased product groups on the Internet by males; clothes, shoes or accessories with 54.2%, deliveries from restaurants, fast-food chains, catering service with 24.1% and printed books, magazines or newspapers with 22.5%, while by females; clothes, shoes or accessories with 68.5%, cosmetics, beauty or wellness products with 31.5% and printed books, magazines or newspapers with 30.2%.
The next release on this subject will be in August, 2021.
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EXPLANATIONS
The statistical tables those are not published in press releases’ enclosure can be accessed via“http://www.turkstat.gov.tr/PreTablo.do?alt_id=1028”.
Source: TurkStat
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