What is the Surpose and Scope of this Law?
Article 1 – The basic purpose of these Principles of Banking Ethics intended to be applied in all kinds of affairs and relations of banks with each other or with their customers, shareholders and employees, and with other organizations is to assure sustainability of the existing reputation and reliability of banking profession in the public, and to enhance and maintain such reputation and reliability feelings termed as professional dignity, and to protect and maintain stability, consistency and confidence in banking sector. For the purposes of these Principles, the word “bank” refers to the Association-member banks, and the word “Association” stands for both the Banks Association of Turkey and the Participation Banks Association of Turkey.
What are the General Principles?
Article 3 – Not only for the purposes of protecting the rights and interests of savors, and assuring confidence, stability and consistency in fiscal markets, and ensuring effective operation of deposit, credit and payment systems, and preventing transactions and practices which may lead to material damages and losses in economy, but also with a view to supervising the public benefits and social utility and protecting the environment, banks are required to act in tandem with the general principles outlined herein below.
Banks:
(a) Integrity:
Stick to the principle of integrity in all their relations in the course of their operations; and
(b) Neutrality:
Departing from the basic principle of “Respect towards human underlies the success.”, do not ever discriminate among their employees and customers, and refrain from biased behaviors; and abstain from any discrimination of ethnical origin, religion, financial and social status, or sex in provision of their services; and
(c) Reliability:
Provide clear, understandable and accurate information to their customers within the frame of mutual trust in all their services and operations, and perform their customer services timely and completely; and
(d) Transparency:
Keep their customers clearly, understandably and frankly informed about their rights and obligations, and benefits and risks regarding the products and services offered to them; and before giving any product, service or advice, efficiently assess their customers and financial capacity, status and needs of their customers, and offer their products and services accordingly; and
(e) Supervision of Public Benefits, and Respect to Environment:
In all of their activities, do not only target profitability, but also take pains in supporting and sponsoring social and cultural events and activities in the light of the principles of supervision of public benefits and respect to environment; and
(f) Fight against Laundering of Proceeds of Crime and Combat against Financing of Terrorism:
Within the framework of international norms and national applicable laws and regulations, adopt it as an important principle to combat against laundering of proceeds of crime, corruption and similar other acts, and act willingly to cooperate with each other and with other relevant entities and organizations and concerned official authorities, and take the required actions in their own organization, and organize training programs for their personnel;and
(g) Information Abuse:
Take all kinds of measures and actions in order to prevent abuse of insider information of themselves and their customers.
Date: 13 March 2017
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